Privacy Policy
Last updated: 27 September 2026
Draft — pending legal review
1.Who we are
MAPEX Hub is a product ecosystem of Mahsumah Company, Kingdom of Saudi Arabia (“Mahsumah”, “we”). Mahsumah operates this website, the MAPEX account (Customer Hub) and the MAPEX products. This policy explains how we handle personal data in them.
2.What we collect
Information you submit through our forms (such as name, company, email, phone and message); account information when you sign up (name, email, mobile number, organization details); security records such as sign-ins and audit events; and minimal, privacy-preserving usage statistics.
3.Analytics without tracking cookies
This website does not use advertising or tracking cookies. We count page views using a daily-rotating, one-way hash and do not store your IP address for analytics. See the cookies notice for the few cookies we do use.
4.How we use it
To respond to your requests, provide and secure the services, bill your organization, meet legal obligations and improve the products.
5.Sharing and infrastructure
We do not sell personal data. MAPEX Hub is hosted on Mahsumah Cloud, Mahsumah's infrastructure service, whose own policies apply to that layer. Regional partners that support customers in their region see only limited, masked data, and every access is audited. Otherwise we share data only with service providers under appropriate agreements, or when required by law.
6.Retention
We keep personal data only as long as needed for the purposes above or as required by law.
7.Your rights
You can ask to access, correct or delete your personal data, subject to applicable law, including the Saudi Personal Data Protection Law.
8.Contact
For privacy questions, use the contact form on this website or email us, and mention “Privacy” in the subject.